Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
We currently ship worldwide.
Estimated delivery times:
- United States: 5–15 business days
- Canada: 5–15 business days
- Europe: 5–15 business days
- United Kingdom: 5–15 business days
- Australia: 7–15 business days
- New Zealand: 7–15 business days
- Rest of World: 7–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.
These fees are the responsibility of the customer and are not included in the purchase price or shipping cost. Orentis Labs is not responsible for any customs-related delays or additional charges.